- UK town catches Subbuteo fever
- France facing 'one of worst deficits' in its history: minister
- China's Olympic champ Zheng embraces big home expectations
- All Blacks seek to end Wellington jinx, with Cane poised for 100th cap
- Postbank (Постбанк) анулює рахунки українців у Німеччині
- Postbank (Постбанк) анулює рахунки українців у Німеччині
- Meryl Streep says a 'squirrel has more rights' than an Afghan girl
- Postbank terminates accounts of Ukrainians in Germany
- Dutch paint giant Akzonobel slashes 2,000 jobs worldwide
- Sri Lanka's new leader to call snap parliamentary polls
- In Ukraine's Pokrovsk, some quietly waiting for Russian troops
- Fishy business caught by fraying India-Bangladesh ties
- US Open champion Sabalenka chases year-end number one ranking
- New Zealand scientists discover ghostly 'spookfish'
- Trump slams early voting, even while urging Pennsylvanians to do so
- Major Hurricane John hits Mexico's Pacific coast
- IMF says ready for talks with Sri Lanka's new leftist government
- Phillies clinch division title, eye top seed
- Bills trample Jaguars, Commanders claw Bengals
- Hong Kong, Shanghai rally on China stimulus on mixed day for markets
- Back to death row? Retrial verdict due in Japan murder saga
- Rare corruption trial of Singapore ex-minister begins
- Ghana a long way off from gender equality despite new law
- China unveils fresh stimulus to boost economy
- Hamas weakened, not crushed a year into war with Israel
- Israeli economy struggles under weight of Gaza war
- Israelis united in trauma, divided by war after October 7
- New York Liberty riding WNBA boom into playoffs
- Environmental groups urge EU 'high risk' label for Sarawak
- Argentina seeks Maduro's arrest for crimes against humanity
- Morales issues Bolivian president 24-hour ultimatum to shake up cabinet
- Armenia and Azerbaijan see progress, but peace treaty seems distant
- World leaders gather at UN as Mideast tensions explode
- Biden's UN goodbye aims to 'Trump-proof' legacy
- Singapore ex-minister set for high-profile corruption trial
- Man Utd, Spurs eye respite from domestic woes in Europa League
- Guatemala picks Supreme Court judges with focus on anti-graft fight
- Jill Biden announces $500 million for women's health research
- Injured All Blacks centre Jordie Barrett out of Australia Test
- 'Lead the future': youth challenge world leaders at UN
- Goosebumps and stars as Paris Fashion Week kicks off
- Boeing boosts pay offer in effort to end strike
- Man Utd stadium regeneration could add £7.3bn to British economy
- At COP16, Colombia seeks to lead by example on biodiversity
- Dupont caps off Olympic gold season with Top 14 player award
- Leeds to expand Elland Road to 53,000 capacity
- Mysterious 18th century diamond necklace set for auction
- World's oceans near critical acidification level: report
- California sues oil giant Exxon over plastic recycling 'myth'
- As wars rage, UN's critics say global body is failing its mission
Postbank terminates accounts of Ukrainians in Germany
Recently, the Postbank has increasingly attracted criticism from customers and consumer advocates. Many customers complain about long waiting times in branches and on the phone, inadequate customer service and technical problems with online banking.
It has recently been revealed that Postbank is increasingly terminating the accounts of Ukrainian citizens who fled to the Federal Republic of Germany from the war waged by Russia, the state of terror, and who receive benefits from the job centre, in accordance with No. 19 (1) of Postbank's General Terms and Conditions. This clause allows Postbank to terminate business relationships with customers by giving two months' notice without stating reasons.
Consumer advocates and affected customers have expressed concerns about the transparency and fairness of this practice. They criticize the fact that unexpected account closures can cause considerable inconvenience, especially if they are carried out without detailed justification. For many customers, the closure of their account not only means organizational effort, but also potential financial disadvantages.
Regarding these account closures of Ukrainian citizens by Postbank, the journalistic observer is led to suspect that Postbank apparently wants to get rid of so-called unprofitable customers with these account closures. The debate about Postbank's termination practice casts a negative spotlight on the importance of clear and fair terms and conditions in the banking sector.
Consumer advocates also report an increase in complaints from Postbank customers, mainly regarding incorrect billing and difficulties in opening or closing accounts. Some customers feel that the bank does not provide them with enough support and criticize the lack of transparency in fees and conditions. Postbank's digital offerings have also been heavily criticized by customers. Users report frequent and severe outages of the online platform and mobile apps, which causes significant inconvenience, especially when urgent banking transactions need to be completed.
Customers whose accounts have been terminated by Postbank have the right to submit a request for information to Postbank under Article 15 of the General Data Protection Regulation (GDPR). If Postbank does not comply with this request for information, customers should contact the data protection officer with a complaint.
Here you can see your right: https://www.bfdi.bund.de/DE/Buerger/Inhalte/Allgemein/Datenschutz/BeschwerdeBeiDatenschutzbehoereden.html
Postbank is also obliged to provide the customer with truthful information in response to a request for information under Article 15 of the General Data Protection Regulation (GDPR) regarding stored customer data.
Here, customers can see that they have a right to information under Article 15 of the General Data Protection Regulation:
https://www.bfdi.bund.de/DE/Buerger/Inhalte/Allgemein/Betroffenenrechte/Betroffenenrechte_Auskunftsrecht.html
These ongoing problems, especially in connection with the aforementioned account closures of Ukrainians, have shaken the trust of many customers in Postbank. When asked, Postbank did not respond to the demands of media representatives that Postbank improve its service quality and respond more strongly to the needs of its customers to remain competitive in the long term and to explain the reasons for the questionable closures of accounts of Ukrainian citizens in the Federal Republic of Germany.